Insights

The Weight of Hate

Social media platforms need to do more to protect kids from rampant—and viral—toxic comments

An uncommon method of voting may be the best way to reach optimal group decisions

Research by Robert Palmatier pinpoints the dos and don’ts of effective influencer marketing

In times of crisis, a culture of collective empathy is key to keeping employees authentically engaged

A novel approach to understanding the drivers of engagement and exhaustion at work

Narcissistic bosses stymie knowledge flow and cooperation inside multi-business organizations

When retailers remove public health hazards from their shelves, overall sales suffer

Authoritarian leaders suppress employees’ emotional expression—and performance suffers

Remote work makes organizations more siloed, but that’s not necessarily a bad thing

Work-related anxieties can invade your dreams—and wreck your next day